Privacy Policy
Last updated:2026
UN-NEW (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from https://un-new.co.uk.
Who We Are
UN-NEW operates the website un-new.co.uk and is responsible for your personal data under UK data protection laws. If you have any questions about this policy or how we handle your data, you can contact us at [your contact email].
What Personal Data We Collect
We may collect personal information including your name, billing and shipping address, email address, phone number, order and purchase history, delivery details, and any messages or emails you send to us. If you create an account, we will store account-related information. Payments are processed securely by third-party payment providers and we do not store full card details. We may also collect technical information such as IP address, browser type, device information, and cookie data when you browse our website.
How We Use Your Information
We use your personal data to process and fulfil orders, communicate with you about your purchases, provide customer support, manage accounts, improve our website and services, comply with legal and accounting obligations, and prevent fraud or misuse. Where you have opted in, we may also send you updates about new arrivals, offers, or news from UN-NEW. All data is processed lawfully in line with UK GDPR.
Marketing Communications
If you choose to opt in to marketing, we may send you emails about products, updates, or promotions. You can unsubscribe at any time using the link in our emails or by contacting us directly. We will never sell or rent your personal data to third parties for marketing purposes.
Sharing Your Information
We only share your personal data where necessary to operate our business. This includes sharing information with payment providers, delivery and courier services, website and hosting providers, analytics services such as Google Analytics, and marketplaces such as eBay where relevant. All third parties are required to handle your data securely and in accordance with data protection laws.
Cookies
We use cookies to support website functionality, analyse traffic, and improve your browsing experience. You can manage or disable cookies through your browser settings. Further information may be provided in a separate Cookie Policy where applicable.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy and to meet legal, tax, and accounting requirements. When data is no longer required, it is securely deleted or anonymised.
Your Rights
You have the right to access the personal data we hold about you, request corrections to inaccurate information, request deletion of your data where legally permitted, object to or restrict certain processing, and withdraw consent at any time. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO). To exercise any of these rights, please contact us using the details above.
Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure. While no system can be guaranteed to be completely secure, we take data protection seriously.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. This Privacy Policy applies only to information collected through un-new.co.uk.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date shown at the top.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us
